Coronavirus Update: The well-being of our customers and colleagues is our top priority, so we are taking precautions to help protect your health. Find out more about our Coronavirus response and the temporary closure of our Crematorium’s Chapel and Gardens.

Coronavirus News

 

7th July 2020

The loss of a pet can be devastating and as pet owners ourselves we know just how important it is for you and your pet to receive the best possible care.

As part of The Pet Crematoria, which has seven dedicated pet crematoriums, serving local communities and veterinary practices. We are doing everything we can to help bereaved pet owners whilst keeping people safe. We will continue to adapt and adjust our procedures during these new times to keep our local community safe and deliver our services.

 

Closed door policy

At the current time, to enable our staff to work safely and to follow social distancing rules, our Chapel of Rest remain closed to members of the public. We know just how important it is for people to visit us and say their final goodbyes prior to cremation, therefore we hope to be able to reopen our Chapel soon. In the meantime, we are kindly asking clients who request to bring their pet to the crematorium or would like to collect their pet's ashes to contact us to make an appointment, where we will explain our current arrangements to provide a safe service.

 

Please do call us

While our Chapel remains closed, please be assured that we are here for you. Should you need a home collection, would like to bring your pet to our crematorium or simply want to speak to someone, please do contact us.

 

Please find below the latest service update for all our crematoriums:

Crematorium Gold Leaf 
Home Collections
Equine 
Collections
Chapel - 
Attendings
Chapel - Drop-Offs 
& Collection of Ashes
Garden
 Greenacres Pet & Equine Crematorium Normal service Normal service Suspended  Closed door - by appointment   Closed - by appointment
 Rossendale Pet Crematorium & Memorial Gardens Normal service Normal service Suspended  Closed door - by appointment  Closed - by appointment
 Silvermere Haven Pet Cemetery & Crematorium Normal service  N/a Suspended  Closed door - by appointment  Closed - by appointment
 The Pet Crematorium – Durham Normal service Normal service Suspended  Closed door - by appointment  Closed - by appointment
 The Pet Crematorium – Larkhall Normal service Normal service Suspended  Closed door - by appointment  Closed - by appointment
 Valley Pet Crematorium Normal service N/a Suspended  Closed door - by appointment  N/a
 Whitley Brook Pet & Equine Crematorium Normal service Normal service Suspended  Closed door - by appointment  Closed - by appointment

 

If you have arranged your pet's cremation through your veterinary practice please contact them.